An insight is a clear, deep and sudden understanding of a complicated problem or situation. Coaching enables managers to gain insight into the underlying dynamics of the challenges that they face, and guides them to apply the insights in the real world to create the desired change. (more…)

Performance appraisals and reviews are a necessary and important part of work and, for better or worse, are a reality in most organizations. However, traditional performance appraisals fail miserably in evaluating employee behavior. (more…)

An organization is a living system, and language is the defining environment in which a system lives. An organization increases its efficiency by creating and refining a shared language. Starting from this premise, Paul Pangaro and Dr. Michael Geoghegan identify some important insights for organizational change.  (more…)